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Sarvon — Kommunikation, die wirkt

References & case studies

Impact you
can actually measure.

Voices from ERP and IT companies, selected references and three case studies — what shifts when communication becomes a discipline.

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companies served
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professionals trained
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avg. recommendation
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Reference excerpt: ERP integration partner, Zurich

Voices

What customers say.

„After two days with Sarvon my team started taking responsibility in customer conversations — instead of hiding behind the system. That changes everything."
Marc Hablützel
Head of Consulting
ERP implementation partner, Zurich
„We've had many trainings. Sarvon is the first where the impact was still there on Monday morning — and still there three months later."
Sandra Brunner
Project Lead
ERP integration partner
„Dominik gets the tone of our industry. He understands project work, escalations and customer politics — and translates that into language that works."
Pascal Eichenberger
Managing Director
ERP consultancy, Central Switzerland
„Our consultants are visibly more composed in workshops and steering committees. The customer feels it — and it pays off on every follow-up project."
Nadine Keller
Partner
Management consulting, Zurich

Industry focus

We know project work.

Sarvon works with companies in ERP, IT and consulting in Switzerland. References shared personally in the first conversation.

Case studies

Three examples.
Three measurable changes.

Case Study 01

From technician to trusted advisor.

ERP consultancy · 35 consultants

Situation

Senior consultants brilliant on the tech, struggling in the steering committee. Result: escalations, margin loss, frustration on both sides.

Approach

Three training days spread over two months. Focus: presence in critical conversations, handling objections, addressing difficult messages clearly — directly on real project situations.

Impact
−42%
escalations in steering committees
+28%
follow-up order rate after go-live
9.1 / 10
participant rating

Case Study 02

Sales engineering that wins.

IT service provider · pre-sales team of 12

Situation

Strong solutions, but pitches stayed technical. C-level decision-makers didn't feel addressed — close rates stagnated.

Approach

Tailored program: storytelling for complex architectures, distilling to one core message, composure in Q&A situations.

Impact
+34%
closing rate on enterprise deals
−50%
preparation time per pitch
100%
participants would recommend

Case Study 03

Leadership in project work.

Software vendor · middle management

Situation

New team leads — chosen for expertise, uncertain in communication. Conflicts were left to fester, impact on the team was limited.

Approach

Self-management and confident presence combined. Reflecting personal patterns, clear language in feedback, composure in difficult situations.

Impact
+26%
employee satisfaction
−31%
unplanned attrition
1 mo.
to first measurable effect

All case studies are anonymised. Detailed references and direct conversations with customers are arranged after a first call.

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reference.

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